Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
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Our dedicated team is here to assist you with any inquiries about our natural personal care products. Reach out now!
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Customer Service
Our dedicated customer service team is available to assist you with any inquiries or concerns you may have regarding our natural personal care products. We strive to provide prompt and helpful responses to ensure your satisfaction.
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Feel free to reach out to us via email or phone. We value your feedback and are eager to assist you with any questions about our products or services.
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Our customer support is available Monday to Friday from 9 AM to 5 PM. We aim to respond to all inquiries within 24 hours during business days.
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